I have Progressive Insurance that came with Roadside assistance for motorhomes.
My rear inside tire blew out while traversing road construction on I-95 at about 11am.
I pulled over and looked at the mess thinking I could make it to the next exit, but turns out that was 10 miles away and the tire refused to go.
I called Progressive roadside assistance at 11:15 am.
Progressive Roadside service is clueless about motorhome assistance yet they included this on my policy. I had to go over and over with their live agent explaining my coverage and my motorhome.
The first folks they called for assistance, refused to come because *duh* they don't handle motorhomes. Progressive had told them it was a trailer. *duh*
So much for talking to a live agent!
Many phone calls later they escalated my call to a supervisor who wasted a lot of my time, suggesting I should work out my own roadside assistance and then file for a claim.
I tried to limp my wheel estate to the next exit, but she just won't go.
So here I sit by the side of the road getting blown all over creation, waiting for a miracle.
Life is goof.
Progressive shouldn't sell roadside assistance to motorhomes if they aren't going to service them.